We begin with Northchart PRM, our provider relationship management system — one place where every referring provider, every incoming referral, and every follow-up call is tracked. Then, because we've seen how your practice actually runs, we find the next gap and fix that too. A technology partner for independent practices across Houston, without hiring one.
30 minutes with you and your practice administrator. No cost, no obligation.
None of these are emergencies. That's exactly why they persist — and why they quietly get expensive.
Not helpdesk. Not hardware. Our provider relationship management system first — then judgment, accountability, and the systems work in between.
It starts with our provider relationship management system: one clean record for every referring provider, every referral entered once, every call attempt logged, and the providers who have gone quiet flagged. After that — credentialing calendars, staff knowledge bases, the reports your EHR won't produce. Small tools, built to fit how your practice already works.
We become the point of contact for your EHR, billing, phone, and software vendors — so your staff stops chasing support tickets and someone technical is asking the hard questions on your behalf.
Before you sign anything — new platform, AI tool, add-on module — we evaluate it, price out alternatives, and tell you plainly whether it's worth it. A three-year contract you didn't need costs far more than the review.
A written, prioritized list of what to fix next, so technology stops being a series of surprises and starts being something you plan around like anything else in the practice.
Every step has its own scope and its own written price. You decide after each one whether there's a next.
We map how referrals arrive, who tracks them, which referring providers have gone quiet, and where the process leaks.
A system your whole staff works in — one record per referring provider, every referral and follow-up tracked against it, and nothing falling through. Fixed setup price, then a monthly subscription.
Vendor problems, contracts up for renewal, reports built by hand, automations your EHR can't do — fixed one at a time, in the order that matters to you.
After a project or two, some practices would rather not think about technology again. We manage your vendors, review contracts before you sign, keep the roadmap current, and support everything we've built. Scoped to your practice, and priced only after we've worked together.
Thirty minutes with you and your practice administrator. We ask what's breaking, what's costing too much, and what nobody has time to look at.
Usually Northchart PRM — a fixed setup price, live in six weeks. You see how we work before committing to anything else.
We fix what the audit and the first weeks turn up, one priced project at a time. Plenty of practices stop after the PRM, and that's a fine outcome too.
Thirty minutes, no cost, no sales deck. Bring your practice administrator — they usually know exactly where the problems are.
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